FAQ
What is A2 Bilona Ghee?
A2 Bilona Ghee is traditionally prepared by setting cow milk into curd, churning the curd to separate butter, and slowly heating the butter to prepare aromatic ghee.
How is Waves An Flame A2 Ghee prepared?
Our ghee follows the traditional curd based Bilona process. Milk is set into curd, traditionally churned to separate butter, and the butter is then slowly heated, filtered and packed.
Which cow milk is used?
Waves An Flame A2 Bilona Ghee is prepared using milk from indigenous cows.
Does it contain preservatives?
No added preservatives. Please refer to the product label for complete ingredient information.
Where can I see the lab report?
You can view our available Ghee Lab Report through the Quality/Lab Report link on our website.
Is Waves An Flame FSSAI licensed?
Yes. Waves An Flame operates under FSSAI Licence No. 12724009000270.
What is the shelf life of the ghee?
Please refer to the best before date printed on your jar. Store the ghee according to the instructions provided on the product label.
How should the ghee be stored?
Store the jar in a cool, dry place away from direct sunlight. Always use a clean, dry spoon and keep the lid tightly closed after use.
Is Cash on Delivery available?
Yes, COD is available on all orders.
What happens if the jar arrives damaged?
If your sealed jar arrives damaged, leaking or incorrect, contact us within 48 hours of delivery with your order details and clear photographs. Eligible cases will be handled according to our Replacement & Refund Policy.
How long does delivery take?
Orders are normally dispatched within 1–2 working days and generally delivered within 3–7 working days after dispatch, depending on the delivery location and courier service. Tracking details are shared after dispatch.
Is the product available on Amazon?
Yes. Waves An Flame products are also available through our Amazon India listing. You can use the Amazon link provided on our website.
How can I contact Waves An Flame before ordering?
For product, delivery or order related questions, contact us on WhatsApp/phone at +91 821 803 2441 or email support@wavesanflame.com